--- title: "Account page" slug: "account-page" updated: 2026-02-06T14:46:54Z published: 2026-02-06T14:46:54Z canonical: "documentation.deltatre.com/account-page" excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.deltatre.com/llms.txt > Use this file to discover all available pages before exploring further. # Account page > [!WARNING] > **Compatibility notes:** > > 1. Azure AD B2C integrations support Deltatre Apps 1.0 onwards. > 2. Subscription management on Responsive Web supports Deltatre Apps 1.1 onwards. The Account page enables users who have signed up for a Subscription plan to access and modify their subscription information. In addition, they can complete different administrative tasks related to their account, including managing: - Email address and password - Billing history - Registered devices - Profile settings - Parental lock - Download settings > [!NOTE] > **Note:**The Account page, and the information supplied to end users, is dependent on how the page is configured in Presentation Manager and which rows are applied. The exception to this is that anyone accessing the Account page using a [Kids Profile](/v1/docs/user-profiles) is only able to change the name of their profile, but not see or do anything else. Users with a standard or restricted profile can access the full page. ![account-page-examples_copy.jpg](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010849740.jpg) Let's take a look at some of the main capabilities of the Account page across the different apps: Responsive webTV AppsMobileiPad/Tablet ## Navigating to the Account page To open the *Account* page, Responsive web users can either directly select the profile icon, or hover over the profile icon to bring up a menu (which is configured in Presentation Manager, usually with links relative to the account functionality) and then select the *My Account* link. ![Account_-_signed_in_users_-_hover.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360020753999.png) > [!NOTE] > **Note:** If the Sign In and Register options display instead of the profile icon, subscribed users can select the *Sign In* link to access their account, and a visitor without an account can subscribe to the service using the *Register* button, which creates an account. > > ![Account_page_-_visitors.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360020753419.png) ## Composition of the Account page Every Account page on Responsive web should be composed of one of four account Hero row configurations, followed by a set of standard rows. ### The Account page Hero 1. *AH1 Account Hero (2:3) row:* Shows the user's account name as well as a user-specific asset list displayed in a 2:3 (poster) format. This list displays user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_12.25.57.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010867339.png) 2. *AH2 Account Hero (16:9) row:* Shows the user's account name as well as a user-specific asset list displayed in a 16:9 format. This list displays the user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_11.51.28.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010848480.png) 3. *AH3 Account Hero (Text only) row:* Displays the user's account name, in this example, 'Movie Watcher'. ![Screenshot_2020-04-08_at_18.15.07.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010848640.png) 4. *XH1 Web View Hero row:* Supports embedded HTML content into the account hero section. ### Standard rows Below the Account page hero are standard rows. Add [Account specific rows](/v1/docs/account-rows) as well as other standard and editorial rows which can be used to display certain assets or include linkable CTAs. Typically, this part of the page is primarily made up of rows that allow users to view and manage their account, as detailed below. #### Account details > [!WARNING] > **Compatibility notes:** The A1 - Account Details row is not available on TV apps. Manage administration of the account, including changing email address and password, and deleting the account, by selecting *Manage Account Details*. ![Account details section with an option to manage account settings highlighted.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1768995757110.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A1 - Account Details](/v1/docs/account-rows#a1-–-account-details-row) row to display Account details. --- #### Subscription & Billing > [!WARNING] > **Compatibility notes:** The A2 - Billing row is supported on Responsive Web Apps 1.1 onwards. > > This row is only available to users when accessing their account through Responsive web apps - it is not available on TV or native mobile/tablet apps. Under the *Subscription and Billing* section, manage current [subscriptions](/v1/docs/subscriptions) or create a new one. Subscribed users: A summary of the plan details, plan name, price, plan period, next billing date/information on subscription end date, and payment method display. Selecting *Manage* redirects users to the *Account > Subscription & Billing* page. ![Account Overview - subscribed copy.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/19204937828252.png) Non-subscribed users: Users can subscribe by selecting *Subscribe* and are redirected to the Plan selection page. ![Account Overview non-subscribed copy.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/19204937828636.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A2 - Billing](/v1/docs/account-rows#a2-–-billing-row) row to display the Subscription & Billing details. --- #### Devices > [!WARNING] > **Compatibility notes:** The A3 Devices row is only available to users when accessing their account through Responsive web apps - it is not available on TV or native mobile/tablet apps. Under the *Devices* section, manage the devices associated with the account by selecting *Manage*. ![Account-Page-devices.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010717519.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A3 - Devices](/v1/docs/account-rows#a3-–-devices-row) row to display device information. --- #### Profiles Under the *Profiles* section, manage the account’s different [profiles](/v1/docs/user-profiles). ![User profiles displayed with different access levels and an option to add a new profile.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/ProfilesTabManage(1).png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A4 - Profiles](/v1/docs/account-rows#a4-–-profiles-row) row to display Profile information. --- #### Parental lock > [!WARNING] > **Compatibility notes:******The Parental lock functionality is not currently available in the Deltatre Apps. Using a kids [profile](/v1/docs/user-profiles) is comparable to Parental lock - however, when using a kids profile, no inappropriate content is displayed, whereas with the Parental lock, it is displayed, but cannot be watched without a PIN. Under the [*Parental Lock*](/v1/docs/parental-lock) section, manage the account wide setting to restrict content by age rating, limiting viewing with PIN usage. > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A5 - Parental lock](/v1/docs/account-rows#a5-–-parental-lock-row) row to configure the parental lock. --- #### Preferences > [!WARNING] > **Compatibility notes:** When using the A6 Preferences row, Marketing is visible to users of all apps, but Download Settings are only visible in the apps on Mobile and Tablet. Under the *Preferences* section, view Marketing settings, and access [Download settings](/v1/docs/downloads-and-offline-playback#how-do-users-change-their-download-settings) via the *Manage Download Settings* option. > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A6 - Preferences](/v1/docs/account-rows#a6-–-preferences-row) row to configure Preferences information. ## Navigating to the Account page Selecting the profile icon at the top of the screen takes the TV App user directly to the *Account* page. ## Composition of the Account page Every Account page on the TV Apps should be composed of one of four account Hero row configurations, followed by a set of standard rows. ### The Account page Hero 1. *AH1 Account Hero (2:3) row:* Shows the user's account name as well as a user-specific asset list displayed in a 2:3 (poster) format. This list displays user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_12.25.43.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010867359.png) 2. *AH2 Account Hero (16:9) row:* Shows the user's account name as well as a user-specific asset list displayed in a 16:9 format. This list displays the user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_12.24.40.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010867399.png) 3. *AH3 Account Hero (Text only) row:* Displays the user's account name, in this example, 'Movie Watcher'. ![Screenshot_2020-04-08_at_20.17.11.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1768407234586.png) 4. *XH1 Web View Hero row:* Supports embedded HTML content into the account hero section. ### Standard rows Below the Account page hero are standard rows. Add [Account specific rows](/v1/docs/account-rows) as well as other standard and editorial rows which can be used to display certain assets or include linkable CTAs. > [!WARNING] > **Compatibility notes:** Some account management options (account details, account billing, and registered devices) are not available on TV apps. Instead, direct users to log in on the web to manage their account in full. > > Account specific rows not available on TV apps: [A1 - Account Details](/v1/docs/account-rows#a1-–-account-details-row), [A2 - Billing](/v1/docs/account-rows#a2-–-billing-row), [A3 - Devices](/v1/docs/account-rows#a3-–-devices-row). Typically, this part of the page is primarily made up of rows that allow users to view and manage their account, as detailed below. #### Profiles Under the *Profiles* section, manage the account’s different [profiles](/v1/docs/user-profiles). ![Screenshot_2020-04-08_at_19.42.53.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769087207503.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A4 - Profiles](/v1/docs/account-rows#a4-–-profiles-row) row to display Profile information. --- #### Parental lock > [!WARNING] > **Compatibility notes:**The Parental lock functionality is not currently available in the Deltatre Apps. Using a kids [profile](/v1/docs/user-profiles) is comparable to Parental lock - however, when using a kids profile, no inappropriate content is displayed, whereas with the Parental lock, it is displayed, but cannot be watched without a PIN. Under the [*Parental Lock*](/v1/docs/parental-lock) section, manage the account wide setting to restrict content by age rating, limiting viewing with PIN usage. ![Screenshot_2020-04-03_at_18.44.15.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010721679.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A5 - Parental lock](/v1/docs/account-rows#a5-–-parental-lock-row) row to configure the parental lock. --- #### Preferences > [!WARNING] > **Compatibility notes:** When using the A6 Preferences row, Marketing is visible to users of all apps, but Download Settings are only visible in the apps on Mobile and Tablet. Under the *Preferences* section, view Marketing settings, and access [Download settings](/v1/docs/downloads-and-offline-playback#how-do-users-change-their-download-settings) via the *Manage Download Settings* option. > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A6 - Preferences](/v1/docs/account-rows#a6-–-preferences-row) row to configure Preferences information. ## Navigating to the Account page On mobile devices, users can navigate to the *Account* page by selecting the menu icon at the top of the app and then tapping on their profile icon. ![How to switch Profile on a Mobile](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/ProfilesMobSwitch.png) ## Composition of the Account page Every Account page on Mobile should be composed of one of three account Hero row configurations, followed by a set of standard rows. ### The Account page Hero 1. *AH1 Account Hero (2:3) row:* Shows the user's account name as well as a user-specific asset list displayed in a 2:3 (poster) format. This list displays user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_17.26.39.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010869019.png) 2. *AH2 Account Hero (16:9) row:* Shows the user's account name as well as a user-specific asset list displayed in a 16:9 format. This list displays the user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_20.22.59.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010850100.png) 3. *AH3 Account Hero (Text only) row:* Displays the user's account name, in this example, 'Movie Watcher'. ![Screenshot_2020-04-08_at_20.19.10.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010850160.png) ### Standard rows Below the Account page hero are standard rows. Add [Account specific rows](/v1/docs/account-rows) as well as other standard and editorial rows which can be used to display certain assets or include linkable CTAs. > [!WARNING] > **Compatibility notes:** Some account management options (account billing and registered devices) are not available on Mobile apps. Instead, direct users to log in on the web to manage their account in full. > > Account specific rows not available on Mobile apps: [A2 - Billing](/v1/docs/account-rows#a2-–-billing-row), [A3 - Devices](/v1/docs/account-rows#a3-–-devices-row). Typically, this part of the page is primarily made up of rows that allow users to view and manage their account, as detailed below. #### Account details > [!WARNING] > **Compatibility notes:** The A1 - Account Details row is not available on TV apps. Manage administration of the account, including changing email address and password, and deleting the account, by selecting *Manage Account Details*. ![Account details section with an option to manage account information.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769088044893.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A1 - Account Details](/v1/docs/account-rows#a1-–-account-details-row) row to display Account details. --- #### Profiles Under the *Profiles* section, manage the account’s different [profiles](/v1/docs/user-profiles). ![User profiles displayed with different access levels and an option to add a new profile.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/ProfilesTabManage(1).png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A4 - Profiles](/v1/docs/account-rows#a4-–-profiles-row) row to display Profile information. --- #### Parental lock > [!WARNING] > **Compatibility notes:**The Parental lock functionality is not currently available in the Deltatre Apps. Using a kids [profile](/v1/docs/user-profiles) is comparable to Parental lock - however, when using a kids profile, no inappropriate content is displayed, whereas with the Parental lock, it is displayed, but cannot be watched without a PIN. Under the [*Parental Lock*](/v1/docs/parental-lock) section, manage the account wide setting to restrict content by age rating, limiting viewing with PIN usage. ![Screenshot_2020-04-03_at_19.04.29.jpg](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/360010710600.jpg) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A5 - Parental lock](/v1/docs/account-rows#a5-–-parental-lock-row) row to configure the parental lock. --- #### Preferences > [!WARNING] > **Compatibility notes:** When using the A6 Preferences row, Marketing is visible to users of all apps, but Download Settings are only visible in the apps on Mobile and Tablet. Under the *Preferences* section, view Marketing settings, and access [Download settings](/v1/docs/downloads-and-offline-playback#how-do-users-change-their-download-settings) via the *Manage Download Settings* option. > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A6 - Preferences](/v1/docs/account-rows#a6-–-preferences-row) row to configure Preferences information. ## Navigating to the Account page On tablets and iPads, users can navigate to the *Account* page by selecting the menu icon at the top of the app and then tapping on their profile icon. ![Switch Profile on a tablet](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/ProfilesTabSwitch(1).png) ## Composition of the Account page Every Account page on Tablet should be composed of one of three account Hero row configurations, followed by a set of standard rows. ### The Account page Hero 1. *AH1 Account Hero (2:3) row:* Shows the user's account name as well as a user-specific asset list displayed in a 2:3 (poster) format. This list displays user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_18.13.39.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769088691759.png) 2. *AH2 Account Hero (16:9) row:* Shows the user's account name as well as a user-specific asset list displayed in a 16:9 format. This list displays the user's bookmarks, entitlements, watched assets, or continue watching feed.![Screenshot_2020-04-08_at_12.25.22.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769088712546.png) 3. *AH3 Account Hero (Text only) row:* Displays the user's account name, in this example, 'Movie Watcher'. ![Screenshot_2020-04-08_at_20.20.49.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769088738035.png) ### Standard rows Below the Account page hero are standard rows. Add [Account specific rows](/v1/docs/account-rows) as well as other standard and editorial rows which can be used to display certain assets or include linkable CTAs. > [!WARNING] > **Compatibility notes:** Some account management options (account billing and registered devices) are not available on Tablet apps. Instead, direct users to log in on the web to manage their account in full. > > Account specific rows not available on Tablet apps: [A2 - Billing](/v1/docs/account-rows#a2-–-billing-row), [A3 - Devices](/v1/docs/account-rows#a3-–-devices-row). Typically, this part of the page is primarily made up of rows that allow users to view and manage their account, as detailed below. #### Account details > [!WARNING] > **Compatibility notes:** The A1 - Account Details row is not available on TV apps. Manage administration of the account, including changing email address and password, and deleting the account, by selecting *Manage Account Details*. ![Account details section with options to manage account settings and information.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/Tablet_A1_ Account details.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A1 - Account Details](/v1/docs/account-rows#a1-–-account-details-row) row to display Account details. --- #### Profiles Under the *Profiles* section, manage the account’s different [profiles](/v1/docs/user-profiles). ![User profiles displayed with different access levels and an option to add a new profile.](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/ProfilesTabManage(1).png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A4 - Profiles](/v1/docs/account-rows#a4-–-profiles-row) row to display Profile information. --- #### Parental lock > [!WARNING] > **Compatibility notes:**The Parental lock functionality is not currently available in the Deltatre Apps. Using a kids [profile](/v1/docs/user-profiles) is comparable to Parental lock - however, when using a kids profile, no inappropriate content is displayed, whereas with the Parental lock, it is displayed, but cannot be watched without a PIN. Under the [*Parental Lock*](/v1/docs/parental-lock) section, manage the account wide setting to restrict content by age rating, limiting viewing with PIN usage. ![Screenshot_2020-04-03_at_19.17.09_copy.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/image-1769088855555.png) > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A5 - Parental lock](/v1/docs/account-rows#a5-–-parental-lock-row) row to configure the parental lock. --- #### Preferences > [!WARNING] > **Compatibility notes:** When using the A6 Preferences row, Marketing is visible to users of all apps, but Download Settings are only visible in the apps on Mobile and Tablet. Under the *Preferences* section, view Marketing settings, and access [Download settings](/v1/docs/downloads-and-offline-playback#how-do-users-change-their-download-settings) via the *Manage Download Settings* option. > [!NOTE] > **Note:** Use the AXIS Presentation Manager [A6 - Preferences](/v1/docs/account-rows#a6-–-preferences-row) row to configure Preferences information. --- ### FAQs #### Is the Account page configurable? Yes, the Account page is considered a *system page* in Presentation Manager. It is configurable with many different row options, including asset rows, user rows, banner rows, and custom web views. #### Can I add preferences unique to each account? Yes, it's possible to add customized preference buckets (such as audio language, subtitle language, marketing preferences) for for each account. Example of such a bucket below: ![Preferences bucket.png](https://cdn.document360.io/2e698e3c-4773-44a4-9476-1d05bac85eee/Images/Documentation/13546388773532.png)