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Company information

Deltatre Limited (Company number 04436986) of 6th Floor, 55 New Oxford Street, London, England, WC1A 1BS, which is part of Deltatre Group (hereinafter the “Company”), provides the following information on the processing of the browsing data and on the cookies.

What are cookies?

We use cookies and similar technologies (hereinafter "Cookies") to track visitors’ preferences and customize the user’s experience.

Cookies are short text files stored on your computer when you visit our website. Cookies pose no risk to your computer, as they are simply text files and not executable programs.

At each subsequent visit, cookies are sent back to the website that originated them (first-party/essential cookies).

Cookies are useful because they allow a website to recognize user's device. They have different purposes such as, for example, allowing you to efficiently browse through the pages and, in general, improve your browsing experience.

First-party/Essential Cookies

These cookies are those used for the sole purpose of performing IT authentication or monitoring sessions and storing specific technical information regarding the user who accesses the Website.

These cookies are strictly necessary to provide our website or online service and are only used by the Company and therefore are first-party cookies. No consent is required for those cookies.

A cookie of this type is also used to store the user’s decision on the use of cookies on the Website.

Here below the detailed description of the cookies used:

Cookie name

Cookie purpose

Type of Cookie

Who provides this Cookie

Cookie duration

__cf_bm –

This cookie is necessary to support Cloudflare Bot Management, currently in private beta. This cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFare cookie.

Strictly necessary

CloudFare Cookie

30 minutes

kb_version

This cookies stores a simple version number (1 or 2) to identify which version of the Knowledge Base site is being served

Strictly necessary

Document360

24 hours

OptanonAlertBoxClosed

This cookie is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user.

Strictly necessary

OneTrust

5 months

OptanonConsent

This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given.

Strictly necessary

OneTrust

5 months

connect.sid

This cookie used to maintain a user’s session across requests.

Strictly necessary

Document360

24 hours

How can I control Cookies?

You have the right to decide whether to accept or refuse the cookies reported on the tables above. They can be deactivated via the browser settings. Find out how to manage cookies on popular browsers here:

If you decide to deactivate these cookies, the service offered to you through the Website will be limited to those features on our Website that are guaranteed not to use cookies.

Your personal data protection rights and your right to file a complaint before the supervisory authorities.

On certain conditions, you are entitled to:

  • Request the access to your personal data

  • Request a copy of the personal data you have provided to us (‘portability’)

  • Request the correction of your personal data

  • Request the deletion of any data for which the legal precondition for processing no longer exists

  • Request the restriction of the processing of your personal information

  • To revoke your consent, in any moment, in cases where the processing is based on consent

You have also the right to object to processing of your personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.

The objection to processing shall be sent to the following address: privacy@deltatre.com

The exercising of the above rights is subject to certain exceptions that are intended to safeguard the public interest (e.g., the prevention or identification of crimes) and our interests (e.g., maintaining professional secrecy).

Should you wish to exercise any of the above rights, you can write to privacy@deltatre.com

We will check that you are entitled to do so and will usually respond within one month.

We endeavor to respond to any complaints or reports concerning the methods used to process your data. Nevertheless, should you wish, you may forward your complaints or reports to the authority responsible for data protection using the following contact details : https://ico.org.uk/global/contact-us/.

Contacts

The contact details of the Company, in its capacity as Data Controller and the Data Protection Officer (DPO), are the following: privacy@deltatre.com and dpo@deltatre.com