Create and manage segmentation tags

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This article covers the setup and management of segmentation tags in Presentation Manager.

Compatibility notes: The Show archived tags toggle is available in AXIS 9.3 onwards.

What are segmentation tags?

Segmentation tags allow you to target content at specific groups of users, based, for example, on age, activity, behavioral analytics, or other shared characteristics that you identify. Create a tag for a sub-group, apply it to a row and easily direct the content of the row to that particular group, or segment, of users.

Note: Every segment requires some backend integration. The External ID is used to link the segmentation tag to an external source ID, which feeds in the relevant USER segment data.

The Segmentation Tags page

To create new, or to view or edit existing segmentation tags, navigate to the ADMIN menu and select Settings.

Segmentation_tag_navigation.png

Note: This area of Presentation Manager is permission-based. Access to this functionality will depend on your role settings.

On the left-hand side of the screen, select the option Segmentation Tags.

Segmentation_tags_-_main_page.png

Pre-existing segmentation tags display in rows separated by group, for example, Activity or Age Group, and listed alphabetically.

By default, the Show archived tags toggle (AXIS 9.3 and above) at the top of the screen is switched off, and only live segmentation tags are shown. Switch the toggle on to include tags that have been archived. Archived tags can be identified by their grey color.

Show_archived_tags_-_toggle_on.png

As well as Live and Archived, you can see other tag statuses on this page, for example, where there has been an error in deleting or archiving the tag.

Segmentation_tag_states_-_Admin.png

A green tag with a hollow circle Segmentation_tag_-_draft.png indicates a tag that's still in a draft state.

How do I create a new segmentation tag?

  1. Click the  New_Segmentation_Tag_button.png button

  2. Enter details into the relevant fields:

New_segmentation_tag_details.png

  • Title (mandatory): Name your segmentation tag here, for example, Trending Movies (30 character limit).

  • Group (mandatory): Name your segmentation tag group here, for example, Trending. Group segmentation tags belonging to the same category.

Create_new_segmentation_tag_group.gif

Either select an existing segmentation group from the list or enter text to search all groups. If your search doesn't identify an existing group, a create new group option is displayed.

  • External ID (mandatory): This is a unique, externally-defined identifier, accepting any visible ASCII character (AXIS 9.3 onwards). The External ID links the segmentation tag to an external source ID (either a table or database which holds the users' data.)

  • Description: This is a free text field. Describe your segmentation tag here (1024 character limit.)

3. To save, click the Create_tag_button.png button.

Note: On save, the newly-created segmentation tag and group both have a Live status and are available to use in Presentation Manager.

How do I manage segmentation tags?

There are two ways to access segmentation tag functions:

1. Hover over a tag to display the options arrow Tag_menu_icon.png. From here you can select to edit, archive (AXIS 9.3 onwards), or delete the tag. The Edit option will open the Edit Segmentation Tag page - see below.

Tag_dropdown_menu.png

Note: The delete action cannot be undone.

2. Click on a segmentation tag title to open the Edit Segmentation Tag page. Here you can modify existing segmentation tag information, view the status and last modified information and perform further actions.

Segmentation_tag_-_hover.png

Edit a segmentation tag

  1. Update the information in the relevant fields:

Edit_segmentation_tag.png

2. Click the Update_button.png button to save changes.

Alternatively select the More menu for additional options to Archive_tag_-_More_menu_small.png archive (AXIS 9.3) or delete the tag.

Your segmentation tags are now available to use within Presentation Manager.