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What are alternate audio tracks?
Alternate audio tracks represent the sound that accompanies a video stream. Audio tracks and video streams exist as separate entities. Given multiple audio tracks are available within the loaded video, DIVA supports audio track selection.
Operators can choose to specify a particular audio track for a video via APIs.
Does the Audio and Subtitles icon always appear?
No, the audio and subtitles icon is dynamic, meaning if an audio track selection is available, the icon appears. If an audio track selection is not available, the icon is not visible.
The audio and subtitles icon supports three states:
State | Icon | Description |
|---|---|---|
Default |
| No audio track has been applied to the video. |
Hover |
| The icon displays a tooltip when hovered over. |
Active |
| An audio track has been applied to the video. |
To learn about Subtitles and Closed Captions, read our subtitles and captioning article.
Can the audio track selection be changed?
Yes, if enabled, users can change the video's audio track if alternate options exist - changes made apply for the duration of the DIVA session.
Audio track options reflect those available in the video stream. The selection saves locally and applies when loading subsequent videos. If an audio track does not exist for a newly selected video, a default audio track (configurable by an operator) is selected.
Select an option below to see an example of this feature:
Managing audio tracks on native mobile (Android)
UX/UI improvements as of the 5.2 Android release.
Tap anywhere on the screen to display player controls.
Tap the Audio and Subtitles icon
at the top of the screen. If additional audio tracks are available, a chevron icon appears.Tap Audio to display the sub-menu of alternate audio tracks.
Select an alternate audio track from the available options. Upon selection, a tick icon displays. The change is saved locally and applied when loading streams. By default, the audio track is set to English - this is configurable based on client requirements.
Managing audio tracks on native mobile (iOS and iPadOS)
UX/UI improvements as of the 5.2 iOS release.
Tap anywhere on the screen to display player controls
Tap the Audio and Subtitles icon
at the top of the screen. The currently selected audio track displays on the right side of the menu. If additional audio tracks are available, a chevron icon appears.Tap Audio to display the sub-menu of alternate audio tracks.
Select an audio track from the available options. Upon selection, a tick icon displays. The change is saved locally and applied when loading streams. By default, the audio track is set to English - this is configurable based on client requirements.
Managing audio tracks on Responsive mobile
UX/UI improvements as of the 5.2 web release.
Tap anywhere on the screen to display player controls.
Tap the Audio and Subtitles icon
at the top of the screen. The currently selected audio track displays on the right side of the menu. If additional audio tracks are available, a chevron icon appears.Tap Audio to display the sub-menu of alternate audio tracks.
4. Select an audio track from the available options. Upon selection, a tick icon displays. The change is saved locally and applied when loading streams. By default, the audio track is set to English - this is configurable based on client requirements.
Managing audio tracks on Responsive tablet
Tap anywhere on the screen to display player controls.
Tap the Audio and Subtitles icon
at the top of the screen. The currently selected audio track displays on the right side of the menu. If additional audio tracks are available, a chevron icon appears.Tap Audio to display the sub-menu of alternate audio tracks.
Select an audio track from the available options. Upon selection, a tick icon displays. The change is saved locally and applied when loading streams. By default, the audio track is set to English - this is configurable based on client requirements.
Managing audio tracks on Responsive web
UX/UI improvements as of the 5.2 web release.
Hover anywhere on the screen to display player controls.
Select the Audio and Subtitles icon
at the bottom of the screen. The currently selected audio track language displays on the right side of the menu. If additional audio track languages are available, a chevron icon appears.Select Audio to display the sub-menu of alternate audio tracks.
Select an audio track from the available options. Upon selection, a tick icon displays. The change is saved locally and applied when loading streams. By default, the audio track is set to English - this is configurable based on client requirements.
Managing audio tracks on WebTV
Using the remote:
Select the up arrow to display player controls.
Select the left arrow to navigate to the audio icon
Select OK with the audio icon in focus to display the audio panel.
Select up/down arrows to choose a preferred audio track.
Select OK with the preferred audio track highlighted.
Select the left arrow/back button to exit the audio panel.
Managing audio tracks on Android TV
Using the Android circular remote control:
Select up to display the player controls.
Select left to navigate to the audio icon
Select the middle button with the audio icon in focus to display the audio panel.
Select up/down to choose a preferred audio track.
Select left/back button to exit the audio panel.
Managing audio tracks on tvOS
Compatibility information: DIVA supports tvOS 15+
DIVA on tvOS uses native OS behavior. Refer to the Apple TV User Guide for details on adjusting audio during playback.
Managing audio tracks on Roku
Using the Roku remote control:
Select the up arrow to display player controls.
Select the left arrow to navigate to the audio icon
Select OK with the audio icon in focus to display the audio panel.
Select up/down arrows to choose a preferred audio track.
Select the left arrow/back button to exit the audio panel.
