User profiles

Profile types

There are three types of user profiles available in the Apps:

1. A standard profile that has access to all content (based on entitlements).

2. A kid's profile that works with the configuration of Segmentation Tags in Presentation Manager to only display content appropriate for children.

   Note: This is different from the Parental Lock in that children will not be able to see any inappropriate content, whereas the Parental Lock stops content being watched without a PIN, but the application still displays it.

3. A restricted profile that has access to all content (based on entitlements) and also requires a PIN for access.

Compatibility note: In the event of a forgotten PIN for a restricted profile, the Forgot your PIN? link is not available on TV apps currently. It is available on native Apple (Deltatre Apps v1.0 onwards), Android (Deltatre Apps v1.4 onwards) and Responsive Web (Deltatre Apps v1.4 onwards).

Managing profiles

To manage their profiles, users need to navigate to the Account page by selecting their profile icon at the top of their TV screen, then navigate down to the Profiles section.

Note: Users with a standard or restricted profile can access the full Account page. If a kids profile is active, all the user sees is their own profile, where they can only change the name of their profile.

Creating a new profile

Selecting the Add Profile button in the Profiles section of the Account page opens the Create Profile page, from where your users can select a profile type and give that profile a name (and a PIN if necessary) before creating it. After this it is available to switch to.

• When a restricted profile is created, it requires a 5-digit PIN for that profile to be set at the same time. If a profile has its type changed to restricted later, the PIN needs to be created then.

Note: If the maximum number of profiles already exist, the Add Profile button doesn’t display.

Viewing and editing existing profiles

In the Profiles section of the Account page, the account’s existing profiles are listed. From here, they can be edited to be renamed or have the profile type changed, or be deleted.

If a user has the primary profile active, they can manage any profile by selecting the profile icon to either delete the profile or open the Edit Profile page.

Otherwise, they can only manage their currently active profile by selecting it. If they want to manage a different profile, selecting it prompts them to switch to that profile.

The primary profile

The primary profile, by default, is a standard profile. It can be changed to restricted, but not kids. It has considerably more editing power than other profiles. It can:

• Change the profile type of any other profile. It is the only profile that can change a kids profile to standard/restricted.

• Add or remove a PIN from another profile if changing its profile type to/from restricted.

Compatibility notes: On TV apps, the primary profile cannot delete other profiles. This should be done on Responsive web, Mobile or Tablet.

However, it can’t update the names of other profiles, or delete itself.

Meanwhile, non-primary profiles can only change their own profile (including name, type [between standard and restricted only] and PIN), or delete their own profile.

Note: When editing an active Kids profile, users are only able to update their profile name - they can’t switch to another profile type, and they can’t delete their own profile.

Switching profiles

If, at any point, your users wish to switch profiles without going into the Account page, they can select the profile icon and then select Switch Profile.

This then displays the Who’s watching? page, from where they can select a different profile.

If switching to a restricted profile, users are prompted to enter their 5-digit PIN.

Profile types

There are three types of user profiles available in the Apps:

1. A standard profile that has access to all content (based on entitlements).

2. A kid's profile that works with the configuration of Segmentation Tags in Presentation Manager to only display content appropriate for children.

   Note: This is different from the Parental Lock in that children will not be able to see any inappropriate content, whereas the Parental Lock stops content being watched without a PIN, but the application still displays it.

3. A restricted profile that has access to all content (based on entitlements) and also requires a PIN for access.

Note: If a user with a restricted profile forgets their PIN, then creates a new PIN using the Forgot your PIN? link, they need to sign in again to validate their new PIN.

Compatibility Note: The Forgot your PIN? link is available on native Apple (Deltatre Apps v1.0 onwards), Android (Deltatre Apps v1.4 onwards) and Responsive Web (Deltatre Apps v1.4 onwards).

Managing profiles

To manage their profiles, users need to navigate to the Account page by selecting the menu icon at the top of the app, followed by their profile icon, then scroll down to the Profiles section.

Note: Users with a standard or restricted profile can access the full Account page. If a kids profile is active, all the user sees is their own profile, where they can only change the name of their profile.

Creating a new profile

Selecting the Add Profile button in the Profiles section of the Account page opens the Create Profile page, from where your users can select a profile type and give that profile a name (and a PIN if necessary) before creating it. After this it is available to switch to.

• When a restricted profile is created, it requires a 5-digit PIN for that profile to be set at the same time. If a profile has its type changed to restricted later, the PIN needs to be created then.

Note: If the maximum number of profiles already exist, the Add Profile button doesn’t display.

Viewing and editing existing profiles

In the Profiles section of the Account page, the account’s existing profiles are listed. From here, they can be edited to be renamed or have the profile type changed, or be deleted.

If a user has the primary profile active, they can manage any profile by selecting the profile icon to either delete the profile or open the Edit Profile page.

Otherwise, they can only manage their currently active profile by selecting it. If they want to manage a different profile, selecting it prompts them to switch to that profile.

The primary profile

The primary profile, by default, is a standard profile. It can be changed to restricted, but not kids. It has considerably more editing power than other profiles. It can:

• Change the profile type of any other profile. It is the only profile that can change a kids profile to standard/restricted.

• Add or remove a PIN from another profile if changing its profile type to/from restricted.

• Delete other profiles.

However, it can’t update the names of other profiles, or delete itself.

Meanwhile, non-primary profiles can only change their own profile (including name, type [between standard and restricted only] and PIN), or delete their own profile.

Note: When editing an active Kids profile, users are only able to update their profile name - they can’t switch to another profile type, and they can’t delete their own profile.

Switching profiles

If, at any point, your users wish to switch profiles without going into the Account page, they can tap the menu icon in the top right of the app and select Switch.

This then displays the Who’s watching? page, from where they can select a different profile.

If switching to a restricted profile, users are prompted to enter their 5-digit PIN.

Profile types

There are three types of user profiles available in the Apps:

1. A standard profile that has access to all content (based on entitlements).

2. A kid's profile that works with the configuration of Segmentation Tags in Presentation Manager to only display content appropriate for children.

   Note: This is different from the Parental Lock in that children will not be able to see any inappropriate content, whereas the Parental Lock stops content being watched without a PIN, but the application still displays it.

3. A restricted profile that has access to all content (based on entitlements) and also requires a PIN for access.

Note: If a user with a restricted profile forgets their PIN, then creates a new PIN using the Forgot your PIN? link, they need to sign in again to validate their new PIN.

Compatibility Note: The Forgot your PIN? link is available on native Apple (Deltatre Apps v1.0 onwards), Android (Deltatre Apps v1.4 onwards) and Responsive Web (Deltatre Apps v1.4 onwards).

Managing profiles

To manage their profiles, users need to navigate to the Account page by tapping the menu icon at the top of the app, followed by their profile icon, then scroll down to the Profiles section.

Note: Users with a standard or restricted profile can access the full Account page. If a kids profile is active, all the user sees is their own profile, where they can only change the name of their profile.

Creating a new profile

Selecting the Add Profile button in the Profiles section of the Account page opens the Create Profile page, from where your users can select a profile type and give that profile a name (and a PIN if necessary) before creating it. After this it is available to switch to.

• When a restricted profile is created, it requires a 5-digit PIN for that profile to be set at the same time. If a profile has its type changed to restricted later, the PIN needs to be created then.

Note: If the maximum number of profiles already exist, the Add Profile button doesn’t display.

Viewing and editing existing profiles

In the Profiles section of the Account page, the account’s existing profiles are listed. From here, they can be edited to be renamed or have the profile type changed, or be deleted.

If a user has the primary profile active, they can manage any profile by selecting the profile icon to either delete the profile or open the Edit Profile page.

Otherwise, they can only manage their currently active profile by selecting it. If they want to manage a different profile, selecting it prompts them to switch to that profile.

The primary profile

The primary profile, by default, is a standard profile. It can be changed to restricted, but not kids. It has considerably more editing power than other profiles. It can:

• Change the profile type of any other profile. It is the only profile that can change a kids profile to standard/restricted.

• Add or remove a PIN from another profile if changing its profile type to/from restricted.

• Delete other profiles.

However, it can’t update the names of other profiles, or delete itself.

Meanwhile, non-primary profiles can only change their own profile (including name, type [between standard and restricted only] and PIN), or delete their own profile.

Note: When editing an active Kids profile, users are only able to update their profile name - they can’t switch to another profile type, and they can’t delete their own profile.

Switching profiles

If, at any point, your users wish to switch profiles without going into the Account page, they can tap the menu icon in the top right of the app and select Switch.

This then displays the Who’s watching? page, from where they can select a different profile.

If switching to a restricted profile, users are prompted to enter their 5-digit PIN.